Policies
🕯️Pre-Care & Client Preparation Guide
Creating the best experience for your facial ritual-
Before Your Appointment-
To ensure your skin and body are ready to receive all the benefits of your treatment, please take a few moments to read and follow the guidance below;
- £25 deposit is required to secure all appointments
- I operate A 48-hour cancellation policy. Failure to provide significant notice will result in forfeiture of your deposit
- payment is preferred via cash only
🤍48-72 Hours Before
-Avoid active exfoliants, retinol, AHAS/BHAs, benzoyl peroxide, or tretinoin.
-Refrain from waxing, shaving, or dermaplaning.
-Stay out of direct sun exposure and avoid sunbeds.
-Drink plenty of water and eat nourishing meals - hydrated skin responds best.
-Keep alcohol and caffeine to a minimum to avoid skin dehydration.
-If you're feeling unwell or have any cold sores, please contact me to reschedule.
💧On The Day Of Your Session
Your positive energy and open mind, I’ll tailor everything to your skin's current rhythm💫
-There’s parking available right outside.
-Feel free to bring your own blanket and hair clips for extra comfort.
-Please arrive in loose, comfy clothing and remove any jewellery and makeup beforehand.
-Please arrive with unwashed hair. product may go into the hair. Some massage techniques include me going into the hairline.
-Bring your peaceful energy to help you relax and renew more deeply.
-Allow yourself to switch off your phone — this is your time to rest.
-Take before and after photos to track progress.
-Bring a list of your current skincare
products or photos of your routine.
-Be open to discussing lifestyle factors (sleep, stress, nutrition, hormones).
-Try to keep your evening clear afterwards, as some quiet rest time is recommended.
🌸Optional Energy preparation
-Spend a few quiet minutes before your appointment setting an intention: "I'm allowing my skin and body to reset and recharge."
-Avoid rushing or running errands right before; calm energy supports better results.
-Breathe deeply and visualise releasing any tension - your nervous system plays a huge role in your glow.
⚠️Important Notes
-Please inform me if you have used Accutane / Isotretinoin in the last 6-12 months.
-Let me know about any recent injectables, peels, microneedling, or laser treatments.
-If you're pregnant, breastfeeding, or under medical care, certain products or modalities may be adapted for safety.
✨After Your Treatment
You'll receive an aftercare plan to guide you through the next few days - please follow it carefully to enhance your results and protect your skin barrier.
Thank you kindly for taking the time to prepare. Every mindful step you take before your treatment helps your skin and spirit respond beautifully,
Simran x